Taxi.club
Book your Taxi / Ride
Fast, reliable, comfortable and instant taxi service
How does it work?
Make your request
Enter your pickup address, your destination and the time you want. In a few clicks, your request is sent.
We handle your booking
We take care of your request and confirm your ride as quickly as possible.
Your taxi arrives in under 10 minutes
A driver picks you up quickly, right at the meeting point you indicated.
Taxi.club
Booking a taxi online is a game changer: no more calling or waiting — everything happens from your phone or computer, in moments. We've gathered the most common questions here so you have everything you need before you book. A one-off trip or a recurring need? The answers are just below.
Is the service well rated by other users?
We work only with professional, well-rated drivers. After each trip, customers can leave a review, which guarantees a high level of quality and reliability. You can check the ratings before confirming your booking.
Can I choose the exact time and pickup address?
Absolutely. When booking, you specify:
- The exact pickup address
- The time you want
- The drop-off location
You can also add intermediate stops if needed.
What types of vehicles are offered?
We offer different types of vehicles to suit your needs:
Standard taxi : for classic trips, alone or as a pair
Electric taxi : for green, quiet trips, for you or your group
Premium vehicle : for optimal comfort on your business trips or special events
Van or minibus : ideal for groups or large families
Each type of vehicle is presented with its specifics, its fare and its capacity.
Can I book for now or in advance?
Yes, you have the choice:
- Immediate booking : for urgent trips
- Advance booking : schedule your taxi for the time and date of your choice, ideal for transfers to stations or airports
Which payment methods are accepted?
We accept online card payments for your account. Payments for the taxi booking must be made directly to the driver on board the vehicle.
Do I need to create an account to book?
To book, you need to create an account so you can track your bookings, manage your invoices and enjoy a personalised service.
How am I notified that the taxi has arrived?
As soon as your booking is confirmed, you receive a notification by SMS or email.
Can I contact the driver if there's an issue?
Yes, you have access to the driver's contact details after confirmation. You can contact them directly to adjust a detail or specify your location.
Will I receive an invoice or a receipt?
Yes, an electronic invoice is automatically sent by email after each trip. You can also find it in your customer area if you have an account.
Is there customer support if there's a problem?
Yes, a responsive customer service is available Monday to Saturday, 8:00 to 20:00 for any question, complaint or assistance need. You can reach it by chat, phone or email.
