Understand and manage your charges on Xp*taxi.club
August 3, 2026
The description Xp*taxi.club or taxi.club may relate to your subscription to the Taxi.club platform. Please check your account or your subscription confirmation to identify the charge.
As an expert in digital support, Taxi.club is committed to transparency. Below, we explain everything you need to know to identify the source of this charge and regain control of your finances.
Why does the name ‘taxi.club’ appear on my bank statement?
When you make an online transaction, the name that appears on your bank statement is known as the ‘payment descriptor’. It serves as an identifier for the provider handling the billing.
What does the Taxi.club service involve?
A Taxi.club subscription gives you access to an automated taxi booking platform and to the following services at no extra cost: eSIM, digital kiosk and a ride-hailing fare comparison tool. The fare is paid directly to the driver and is separate from the subscription fee.
The importance of banking clarity
Using this descriptor enables accurate traceability. It sometimes happens that people forget there is a trial period and that this has turned into a monthly subscription. The aim of this page is to help you identify which service is linked to this descriptor.
How can I check my Taxi.club subscription in just a few clicks?
To find out exactly what your payment covers, the process is simple and secure. You do not need to contact your bank straight away.
Please contact Taxi.club’s customer service team
If you go directly to taxi.club, on the contact page you will find a section where you can get in touch with customer services by email or telephone. Generally, you simply need to provide:
- The email address you used when you registered.
- Or the last few digits of the relevant bank card (via a secure connection).
Cancellation procedure and account management
We understand that your needs may change. If you no longer use the services linked to Xp*taxi.club, cancellation is a fundamental right that we make available to you.
How can I stop charges from Xp*taxi.club?
Unlike other complex services, the cancellation process in this case is designed to be intuitive:
- Log in to your members’ area on the official website.
- Go to the ‘Settings’ tab.
- Click on the link to unsubscribe or cancel your subscription.
- You will immediately receive a confirmation email to confirm that the charges have been stopped.
A customer service team at your service
If you have even the slightest technical difficulty or any queries about a specific feature, the Taxi.club advisers are trained to provide you with friendly, personalised support. Support isn’t just a word: it’s at the heart of what we do. You can email us at contact@taxisclub.com.